Shipping & Delivery

Shipping & Delivery Policy – Rabbicast

At Rabbicast, our goal is to ensure that every order arrives safely, promptly, and without hassle. From the moment your purchase is confirmed to the moment it reaches your doorstep, we treat each step of the process with care and precision.

Order Processing Time

All standard orders are processed within 2 to 5 business days.
Business days include Monday through Saturday, excluding Sundays and all U.S. federal holidays.

Orders placed after 7:00 PM Eastern Standard Time (EST) will begin processing on the next business day.

Orders placed on Sundays will enter processing on Monday or the following available business day.

Custom & Bulk Orders

Custom and specialized orders may require additional time:

Custom-printed apparel or personalized items: Please allow an extra 1–3 business days for design preparation, artwork verification, and production setup.

Bulk orders (50+ units): Processing may extend to 7–10 business days, depending on material availability and production load.

Cut-Off Time

Our same-day processing cut-off time is 7:00 PM EST.
Orders placed afterward will begin processing on the next business day.

Shipping Partners

To provide reliable delivery service nationwide, we work with established U.S. carriers:

  • USPS
  • FedEx
  • UPS
  • DHL (available for select regions and express services)

Shipping Costs

A standard flat-rate shipping fee of $6.99 USD applies to all domestic orders.

Non-Serviceable Locations

At this time, Rabbicast cannot ship to the following destinations:

  • Alaska
  • Hawaii
  • U.S. Territories (Guam, Puerto Rico, American Samoa, Northern Mariana Islands, U.S. Virgin Islands)
  • P.O. Boxes
  • APO/FPO/DPO military addresses

We are actively researching expanded logistics options to serve more customers in the future.

Tracking Information

Once your package has been shipped, a tracking number will be sent automatically to your email or phone number (if provided at checkout).
Please allow 24–48 hours for tracking updates to appear after dispatch.

Holiday & Peak Season Shipping

During major holiday periods—such as Christmas, Thanksgiving, New Year’s, and other nationwide events—processing and delivery times may be extended due to high order volumes and carrier delays.

To avoid potential delays, we recommend placing holiday orders 2–3 weeks in advance.

Thank you for choosing Rabbicast. Every purchase you make is handled with attention, care, and respect. If you ever have questions about your order or need assistance, our support team is always here to help.

 

Rabbicast
Address: 205 8100 SW 22nd St, North Lauderdale, FL 33068, United States
Email: support@rabbicast.com
Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM (EST)